chatShopper

Europes first fashion shopping chatbot

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Our shopping chatbot Emma helps you to find the perfect fashion products - from jackets to sneakers and accessories. Currently available in German and English (products from UK online partner store). Try it - it´s free!

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2 Reviews of chatShopper

Antonia Antonia Nov 9, 2016

Off course I love our bot - It´s like our baby :). Thanks Antonin for your review, I wish I could answer directly. The recommendations are based on the popularity of our partner shops, this is something we´ll improve (your behavior, your public available information) but currently we´re working on improving the bot itself and not the products recommended. What we found out about our (very young) users: they don´t want to answer questions, they just want to see products. The first version of Emma (we built over 20!) had questions most users didn´t responded to them and just wrote what they´re looking for. We don´t want to become a stylist (for now), we just want to make it easier to find and discover new fashion items.

Antonin Archer Antonin Archer Nov 6, 2016

Good: Onboarding to make sure the user understands the goal of the product. Emojis. Filter by price. Look for similar products. Bad: Too many emojis! No idea what the recommendations are based upon. The bot doesn’t ask questions, it just gives basic recommendations, the same to everyone. Need for more questions/qualification between the product category and the product offered by the chatbot. Explain why this product would fit me.

Our shopping chatbot Emma helps you to find the perfect fashion products - from jackets to sneakers and accessories. Currently available in German and English (products from UK online partner store). Try it - it´s free!

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