Zoe enables anyone in your company to safely, frictionlessly access customer data and to volunteer and participate in customer success actions. Zoe expands the customer success mission beyond the customer success team and taps into the potential of the entire organization.
Ask Zoe any question about a customer and get the information you need, without ever leaving Slack. No special tool or login required to gain access to the customer information needed for anyone to be successful in their role.
Even more critical, Zoe facilitates engaging anyone in your company in actions designed to benefit the customer. Employees can self-organize and swarm around actions that will make positive impacts on the customer.
Zoe is the open approach to customer success and makes that possible for your company in Slack.
Zoe is powered by Totango and requires a paid Totango account.